Nnplant

Terran Wilson 2 months ago

I ordered two 1-gallon size plants and this is what I received. The seller refused to admit that what they said was very young plug size and bare root plants. Save your money and shop elsewhere.

Amie Kyte Edited 3 months ago

Update. I have updated my review to 3 stars (from one) because I did receive a full refund this morning. I don't recommend this nursery. I've ordered hundreds of plants online and this was one of the worst outcomes so far. The plant roots were rotten, the plants were damaged and leaves falling off, and they looked nothing like the website advertised. I emailed them with videos and photos and they responded asking me to try and "nurse" them back, offering replacements if that didn't work. I didn't buy rehab plants and told them I didn't want replacements. Replacements would most certainly be no better. I wish I had read reviews here before buying.

Iworld. 6 months ago

I ordered a plant February Third. It’s now March Twenty third I’ve reached out twice they replied telling me the first time to wait for the weather to warm up so I did I reach out again after many two week after (not sure) They said they’ll ship it out soon so I waited again. I’m down reaching out for it at the point they won’t give me my money back but won’t ship the plant either safe to say i was scammed but it’s ok just learn from my mistake.🥲

Richa a year ago

AWFUL SERVICE AND GOODS. they sent me plants that were drenched and they blamed the hot weather for the plants not being in good condition, they said either to wait for them to send it another time when the weather is better and to wait out and see if plants will grow back from what they sent, even though the roots were rotted, and i had ordered SO MANY plants and only got less than half of what i had ordered! A lot was not labeled so I didn’t even know which plant they attempted to send me. Then sent me another package again that was beat up like the first time they sent the packages, they didn’t do anything significantly different to preserve the plant, I don’t care if some leaves are broken but this is unacceptable. I just wanted my moneys worth, especially since the shipping payment for really high, I figured they’d be extra careful with packaging and going the extra mile to put fragile stickers on it. They sent me a hand written note that said they will refund me for the plants they didn’t send bc I disputed with my credit card company, but they wouldn’t do a full refund.

Saramanda Zurbuch 2 years ago

DO NOT BUY from this company. The don't provide tracking information, and don't respond to emails or phone calls. I had to dispute my cc charge after no response and the date had passed from when I should have received my plants. Only after I disputed the charge, did they respond saying my order was still going to be sent, even though I then asked them to cancel the order- because it is now too cold. They sent the plants anyway (with no tracking information) in plastic bags with shipping tape all over them. Which makes it hard to unpack- they look ok when you first open the box, but then all the plants are broken, and most all the branches aren't attached to the plant. They are sent ground, which should have been explained, there is no way these plants would survive being in a box for a week, and now arriving when it is too cold and I never would have ordered them.